McLane Dallas

4721 Mountain Creek Pkwy, Dallas, TX 75236

Operator: McLane

3.5 stars from 150 driver reviews

Facility info

Unload speed: Highly variable — ranges from 30 minutes to 6+ hours. Most reports show 45 minutes to 1 hour on full loads. Some drivers consistently fast; others hit major delays. Appointments: Can check in early but unload time depends on dock availability and facility volume. Some get docked immediately when early; others told to wait until appointment time. No-show policy unclear. Check-in: South side of building near dock 13. Drop paperwork, receive door assignment by phone call, open doors and chock tires. Receiving opens at 0300. Lumper fees: Capstone lumpers required. Fee sent via text, pay online or cash inside. Typically ~$110. Late fees: Charged for arriving after appointment time (reports of $150 for 1 hour late). Docking/backing: Extremely tight on both sides — not suitable for inexperienced drivers. North side (dry van) tighter than south side (reefer). Heavy congestion with company tractors and multiple trucks staging simultaneously. No signage identifying facility. Parking: Very limited. Tight staging area. Some overnight parking available but minimal spots — may be asked to move mid-night. Grady Niblo Road (2 blocks north) has shoulder parking used by drivers. Facilities: Restrooms available. Vending machines on-site. Staff attitude: Generally described as friendly, professional, and willing to work with drivers. One report of rude interaction. Overnight parking: Not guaranteed. Most reviews say none or extremely limited. General: This is a distribution center for food delivery to corporations. Facility designed more for day cabs than sleeper cabs.

Driver reviews

  • 5.0 / 5

    Fast loading<br>Overnight parking in the back...can drive around the building, they have docks on both sides

  • 5.0 / 5

    The guy Chris at check in is professional friendly and courteous. I wish all McLanes was this easy to deal with. Great experience

  • 4.0 / 5

    Saw previous reviews so I thought maybe they were 24hrs. Nope, opened at 7am. Broker told me I had a 9am, they told me I had an 11am but gave me a door to park in front but was told not to open doors. I asked if it would be any sooner since I had only 3 pallets and the guy at the window said no it would be right at 11am. So it’s 10:18am now let’s see if I get the call to open the doors at 11. Can’t really write a bad review since the broker was the one who had the appt wrong

  • 5.0 / 5

    Always a great place to pick up at!! Always quick in and out wish all the paces ran this smooth and quick!

  • 1.0 / 5

    very bad service waiting for dowloading more the 5 hours

Docktime — driver reviews and facility info.