Core-Mark International

Facility info

Wait times wildly inconsistent — reports range from under an hour to 7+ hours for same-day unload. Many drivers cite 4-5 hour waits even with appointments. Appointments mean little — drivers arriving on-time or early still wait hours. One driver waited until 1:30 PM for 6:00 AM appointment with no one in office until 6:30 AM. Late penalties steep — $500 rescheduling fee for 10+ minutes late. Check-in procedure enforced but doesn't guarantee timely unload. No overnight parking allowed — nearest truck stop ~2 miles away. Parking lot often full. Lumper fees mandatory — $290-$890 reported. Billing paperwork delays common (4+ hours waiting for documents). Unload speed unreliable — can be fast (under 1 hour) or glacially slow (7 hours for single truck). Staff breaks/meetings sometimes delay dock operations. Staff attitude mixed — some receivers professional and helpful; others reported as rude. Customer service inconsistencies noted. Facility condition — described as clean and professional by some; "trashy" by others. Restrooms available. Drivers report staff parking violations in handicap spots. Operations start 5:00 AM — check-in after 5:00 AM even with early appointments. Live load operation — no drop-and-hook mentioned. Bring time-kill materials — budget 2-7 hours minimum regardless of appointment.