Performance Foodservice - Gilroy

Facility info

Appointments & Check-In Opens 5 AM. Strict about appointment times—won't let you in early, even 30 minutes. You'll be turned away to wait at nearby truck stop. Expect late fees: $100/hour for first hour late, $250 for two hours, $350 for three hours, up to $500. Fee applies even if you reschedule after being late. Check in with security gate guard, get door assignment. Unloading Highly variable. Best case: 25-45 minutes. Typical: 1-3 hours. Worst case: multiple reports of 4+ hours for small loads (3-6 pallets). Many drivers report 2-6 hour waits before unloading even starts, sometimes 3+ hours after appointment time. Lumper fees: $95-$505 reported. Drivers say fees are steep. Paperwork delays common—unloading done but paperwork held up another 1-2+ hours. Some drivers waited until after lunch break for final paperwork. Uses wheel chalk system with laser verification (funky docking lock with tight clearance). Facility Clean, newer location. Plenty of room to back in. Nice staff overall—described as friendly, professional, polite. No overnight parking. Garlic Farm Travel Center or Shell truck stop ~0.4-0.5 miles away. Restroom on-site but reports of it being closed for extended periods. Operates 5 AM to 12 noon (some reports of closing noon). No phone line to receiving—don't expect to call ahead. Bottom Line Fast unloading when it happens, but highly unpredictable wait times. Professional staff but strict policies with one-sided penalties. Not a time-efficient stop if you're on a tight schedule.