Schwan's Food Company

Facility info

WAIT TIMES - HIGHLY VARIABLE Unload times range from 15 minutes to 28 hours Load times range from 45 minutes to 7+ hours Many drivers report 4-7 hour delays past appointment time Some drivers experience fast turnarounds (under 1 hour) Inconsistency is the main issue — impossible to predict APPOINTMENTS Appointment-required facility Staff doesn't always honor appointment times Can sometimes check in early and get processed sooner Receiving phone lines reportedly don't work reliably — broker contact by email only OPERATIONS Mix of live load and unload operations Check in at guard shack with driver's license Pre-cool trailer if needed Receiver will check temperature and seals, may require doors opened for inspection Paperwork typically ready within 5 minutes of completion FACILITY & PARKING Overnight parking available Dirt/gravel parking lot Multiple warehouses on large property Gate activation requires driving over train tracks — safety concern noted Guard shack check-in STAFF Generally friendly and polite Receiving staff can come across as brash or dismissive Some drivers report rude treatment and condescending attitudes Guards consistently described positively Quality varies by shift/person BOTTOM LINE Capable of fast turnarounds but unreliable. You might be done in 45 minutes or stuck for 7+ hours. Staff attitude inconsistent. Overnight parking is a plus.