Motus Integrated Technologies

Facility info

Operations Appointment scheduling exists but frequently ignored — expect 2-4 hour waits even with confirmed times. Live unload standard. Check-in procedure varies; some report immediate dock access, others describe long delays before being called. One location noted as single-operator facility — strict docking instructions required or you get bumped to next slot. Keys typically collected during unload. Facility experience No overnight parking. No bathrooms or vending machines available to drivers. Yard conditions described as small and quiet. Staff attitude highly inconsistent — reviews split between "friendly and caring" versus "rude, dismissive, don't acknowledge drivers." Some reports of staff leaving without communication if driver steps away. Unload speed varies wildly: 25-45 minutes on good days, 3+ hours on bad ones. One report of 8.5-hour wait (1pm-6am following day). Dock temperature control issues noted (A/C keys taken, can't adjust). Red flags Multiple reports of zero communication if you're not at dock. Reception staff described negatively in several reviews. Inconsistent service makes planning difficult. Bright spots When operating smoothly, unload completes in under an hour. Some staff members genuinely friendly and efficient. One driver praised by name for quick turnaround.