McLane North Texas

Facility info

Check-In & Operations Park in staging area, walk to guard shack with CDL and pen, fill out form. Security calls with dock assignment. Guard shack will direct you to your door. Appointment-based system but early arrivals sometimes get doors ahead of schedule. No live load — drop and hook only. Capstone lumper company handles unloading; mandatory fee ($150-$175 reported). Payment via text to phone number you provide at check-in — confirm number is correct. Wait Times Highly variable. Range from 1.5-2 hours (best case) to 6+ hours (common). Many reports of 3-5 hour waits. Don't expect to start unloading before 6 PM. After unloading completes, additional 1-3 hour wait for paperwork is typical. Plan for 4+ hours total facility time. Paperwork Office located on ramp near dock entry. After unloading and lumper payment, get BOLs from office window. Delays getting paperwork are frequent — don't assume it's ready when unloading finishes. Facility Experience Overnight parking available but can get congested; no painted spaces so parking is disorganized. Porta-potties in staging area reported as clean. Guard shack staff generally described as friendly and professional. Receiving/dock crew quality inconsistent — some helpful, others described as unmotivated or rude. Capstone lumper company blamed by drivers for delays. Red Flags Communication issues: missed or delayed callback for dock assignment reported. Some drivers not receiving lumper payment texts. Staging lot reportedly blocked off recently — possible facility changes. One review mentioned "for sale/for lease" sign. Consistent Feedback This facility is a known time commitment. Multiple drivers say arrive on time for appointment, not early. Efficiency reportedly improving but remains slower than average. Overnight parking availability is the main operational advantage.