McLane Cumberland

Facility info

Check-in: Phone call required — get the number from signage or another driver. Call around 655am for 700 appointments. Appointments: Strict about appointment times. Often won't dock you early even if you arrive ahead of schedule. Some drivers held until receiving funds clear. Unloading: Highly variable — ranges from 10 minutes to 5+ hours. Most report 30 mins to 1.5 hours once docked. No lumpers on some loads, but lumper fees ($300+) charged on others. Paperwork wait can add 1-2+ hours. Docking: 5-14 dock doors available. Door assignment after phone check-in. Some wait 40+ minutes for door after appointment time. Can get backed up. Overnight parking: Available. Some drivers park overnight then check in by phone in morning. Facility: Wide open space, good for parking. No restrooms on site — only porta potties. Minimal signage for navigation. Keep right toward delivery area. Staff: Mixed — described as friendly by many, rude by others. Depends on shift and receiver clerk. Restrictions: Appointment required; won't service walk-ins. Saturday hours may not match posted schedule. Location: End of Thomas Ln, right side near cemetery. Operations: All-electronic check-in and documentation.