McLane Austell

Facility info

App-only check-in at gate intercom — have P.O. number ready Receiving hours typically midnight to 8am; night-only deliveries Lumper fee mandatory — $220 cash, checks (Commdata or EFS), or RoadSync. Not all staff accept all payment types consistently Wait times highly variable — can be 20 minutes to several hours after appointment time Early arrivals told to come back at appointment time; showing up exactly on time recommended Once assigned door number, back trailer in before bringing paperwork to office Unload speed when it starts: typically 30 minutes to 2 hours Gate entrance hard to find at night — on side street, not off Six Flags Road Street parking only before check-in; limited on-site parking after unload (varies by availability) Can sometimes sleep in dock after unload if permitted Restrooms available; quality varies Staff attitude inconsistent — some describe receiving clerk as professional and efficient, others report rudeness, slow service, poor communication, loud music in office Yard tight and disorganized; traffic congestion on street with multiple trucks waiting Well-lit at night, grounds generally maintained Safety concerns: multiple reports of debris near docks, parking unsafe on busy street with many trucks, one incident of McLane equipment damage to trailer Check-in process can get backed up during high volume periods