Americold Logistics - Fairfield
3110 Homeward Way, Fairfield, OH 45014
Operator: Americold
Facility info
Appointments strictly enforced — miss by 30+ minutes, charged $150; reschedule costs $300 Drop-and-hook unloading typically fast once at door, but wait times to receive door assignment range 1–8+ hours Paperwork delays common — 40 minutes to 4 hours after unload completed Overnight parking available; avoid parking near rail tracks (employee lot, not visible at night) Bathrooms/driver lounge available; check-in 7 AM–midnight, but requires climbing 3 flights of stairs (no elevator reported) Staff attitude inconsistent — some drivers report friendly/professional service; others report rudeness, yelling, disrespect from shipping/receiving staff
Driver reviews
They were quick to unload the trailer, just make sure to not cut the seal since they come and cut it for you.
Lady at check in counter was extremely rude and she charged me 200 dollars for being late but actually i was not and they told me to pay or take the load back . Even on asking questions she was just ignoring . It was a very bad experience and they should change the way they work.
Very good service 👍👍👌
Two flights of stairs wear u out
Nice clean place, and nice people 👌
Docktime — driver reviews and facility info.