Americold Logistics - Lebanon
918 Arctic Dr, Lebanon, TN 37090
Operator: Americold Logistics
Facility info
Operations Appointment system allows same-day early check-in; arrive 30 min or less before appointment for fastest service Check-in at door 10 on Arctic Street side; process typically 10–15 minutes Load/unload times range 30 minutes to 2+ hours; most reports 1–2 hours Drop and hook available and fast; live load/unload varies by volume and dock availability Facility Experience Tight backing and maneuvering—blind-side backups common; loop right past "do not enter" signs to turn around and back in from gate Limited lot parking; street parking on Arctic side available; no overnight parking on-site; Uncle Pete's Truck Stop nearby Staff attitude inconsistent: many reports of friendly, professional crew; multiple complaints about one female office staff member being rude, impatient, dismissive Dock crew and loaders generally friendly and efficient; restrooms not available for drivers
Driver reviews
Quick and easy check in. Even Quicker to load.
I thought everybody was very nice I showed up an hour before my delivery gentleman directed me which way to go make sure when you go to the door push the button wait for the green light otherwise the receptionist will be ticked not that I had a problem she nice as she could be to me
Loaded earlier than my appointment. Everyone was nice. It is a tight facility, especially for long trucks, but a good driver can manage!
Checked in at 4:00 pm and my appointment at 7:00 pm. They got me into a door right away. And they loading me already. Cool place its a tight spot but its not that bad. Good attitude at the check in office. Check in office at the left side of the docks
Docktime — driver reviews and facility info.