Performance Food Group - Customized

Facility info

Appointment scheduling: Early arrivals generally accommodated. Receiving operates 11pm-6am (some variation noted). Do NOT show up outside receiving hours—strict late fees ($500+) apply if you miss appointment window. Gate may open around 10:30pm for early appointments. Live load/drop and hook: Live unload only. Drivers report dropping trailers to allow others to pull out due to tight backing area, though this is workaround not standard procedure. Check-in procedures: Guard shack checks you in. Entrance on Hutchinson Plaza/Way, not main gate. Early check-ins typically accepted and put straight to dock. Unload times: Generally 1-2 hours for typical loads. Some reports of 2-4 hours, occasionally longer. Paperwork/BOL processing can add time—drivers note delays waiting for load counts. Safety/operations: Backing area is tight with limited maneuvering space. Multiple reports of trucks hitting each other, fence dents, drivers stuck unable to exit. One driver trapped needing adjacent truck to move. Tight fit especially problematic with tandem-axle or long-nose equipment. Door-to-door spacing extremely limited. Take your time backing or have spotter assist. Lumper fees: Required. $400+ reported for some loads. Payment by paper check or EFS check (cash sometimes accepted, express code checks accepted). Not all payment methods taken—clarify before arrival. No credit cards. Overnight parking: NOT available on-site. Lot described as huge but no overnight permitted. Drivers report parking at nearby truck stops (Pilot, Uncle Pete's, QT within 1 mile). Some park on road outside entrance but enforcement unclear. Facility conditions: Clean. Bathrooms reported as unavailable or limited. No relay code. Staff attitude: Majority report friendly, professional, welcoming staff from gate to receiving. Some negative reports about 2nd shift security guard and lumper fee collectors with bad attitude. One report of receiving staff with poor demeanor. Wait times at gate: 2-hour guard shack checkout reported. Some drivers note extended waits.