Americold Logistics - Victorville

Facility info

Appointment scheduling strictly enforced – can't arrive early; arriving 15 mins before appointment is the sweet spot. No-shows or late arrivals get turned around. Drop and hook is fast – typically 15–20 minutes. Live load/unload varies wildly depending on time of day (night/early morning faster, afternoons slower). Check-in at guard shack is the bottleneck – 30–60+ minutes reported. If multiple trucks in queue, plan for 2-hour pre-appointment arrival; otherwise 1 hour before is standard. Park on street first, walk to security. Full reefer tank required for drop and hook only – live loads exempt. Unloading times inconsistent – 15 minutes to 4 hours depending on shift and load complexity. Afternoon appointments notably slower than night/early morning. Street parking available – overnight parking on street works; no lot issues reported. Bathrooms available – not explicitly mentioned but facility noted as clean. Staff attitude mixed – receiving office and dock workers consistently friendly and courteous. Security guards highly variable: some professional and helpful, others described as rude, dismissive, or disrespectful. Night shift guards particularly problematic per multiple reviews. Facility clean and well-maintained – 200k sq ft warehouse, good yard conditions, easy backing area.