CVS Distribution Center

Facility info

Wait times: Consistently 3-6+ hours from dock assignment to completion. Many drivers report 4-5 hour waits just for unloading to start after arriving. Appointment times largely ignored—showing up early doesn't help, arriving late risks $300 fee and being turned away. Some drivers report 6+ hours total. Dock assignment: Usually quick once checked in (15-30 min), but this doesn't correlate with actual unload speed. Paperwork: Major bottleneck. Drivers report 2-4 hour waits for paperwork after unloading finishes. Payment of lumper fees sometimes required before paperwork is released. Lumper fees: Mandatory. Costa Solutions charges $510-579. No option for drop-and-hook. Gate/entrance: Located on Harpers Landing Boulevard (side street), not clearly marked. Security guard enforces strict stop line compliance—trucks not stopped exactly on the line get backed up into street. Wait times at gate reported (up to 1 hour). Facility conditions: No overnight parking. No clear directional signage. Industrial area surrounding facility. Tight dock areas—risk of mud flap damage if not backed in straight. Staff attitude: Consistently described as rude, dismissive, uneducated. Take frequent breaks and lunches. One security guard and occasional receiving staff noted as professional/helpful, but rare. General disregard for driver hours of service. Bottom line: Expect minimum 4-5 hours on property. Pack food and water. If you can decline this load, most drivers recommend doing so. Few positive experiences reported.