Clasen Quality Chocolate - Sparks

Facility info

Check-in & Scheduling Appointment required. Call ahead — phone number on signs at facility. Early check-in possible; staff will assign dock immediately. Some drivers report getting loaded hours before appointment time if you call to confirm. At least one review reports facility refusing early load when driver showed up 1-2 days before appointment — policies may be inconsistent. Loading Drop and hook / unload operation. Typically 30 minutes to 1 hour. Generally fast and efficient. One report of 4-hour early load after calling ahead. Facility Conditions Warehouse clean and well-organized. Ample space. Easy dock access. Use first left entrance to reach back of building where shipping/receiving is located. Overnight Parking Available. Restrooms Available at check-in area. Described as clean. Staff & Atmosphere Generally described as friendly, professional, polite, and helpful. One notable negative report: driver waited 2 hours at door and experienced aggressive, disrespectful behavior from one staff member. Most other interactions reported positively. Other Notes Chocolate manufacturing facility — inbound loads. Keep refrigerated box clean and set to 55°F continuous. Staff willing to work with drivers who arrive early or call ahead, though one review suggests inconsistent policies on early arrivals.