GXO - Tolleson

Facility info

Appointment timing critical — arrive within 30 min of scheduled time; early arrivals get parked in back and delayed; late arrivals face same delays. Missing appointment window = all-day wait. Expect 1–3 hour unload if you hit the window; 5–8 hours if you don't. Highly inconsistent. Some days they "start late" with no explanation. Door assignment unpredictable — can be immediate or 4+ hours after check-in. Staff prioritizes some drivers over others for unclear reasons. Lumper fee $120–$440 cash only, physical check, or EFS card. No card? You can unhook and leave to get cash from bank. Check-in opens 0545–0600. Receiving/shipping opens 0600. Don't call — they won't answer. Overnight parking available — limited spots in rear (7 trucks max) or street parking nearby. Park far back = must check in on time. Restrooms available. Clean reported by some. Staff attitude split — described as "nice," "helpful," "friendly" in many reviews, but also "rude," "unprofessional," "don't care" in others. Inconsistent experience. Facility is large, easy to maneuver. GPS directions unreliable; ask for directions or use local landmarks (near Love's Travel Plaza, Van Buren area).