US Foods - Fort Mill

Facility info

OPERATIONS Appointments required but scheduling heavily overbooked, especially 6am slots Guard shack checks you in, assigns door, you park Receiving office (near door 25-26) handles formal check-in — get there early if possible Leave paperwork in back of trailer before backing to dock Lumper fees charged and paid online — typically $267-$446 Unloading speed highly variable: 20 minutes to 8+ hours reported Staff counts/sorts loads, which triggers additional lumper charges Some reports of security giving incorrect door assignments — receiving office will reassign FACILITY EXPERIENCE Overnight parking available in staging area — tight spacing reported Porta potties/Johns provided (noted as very cold in winter, functional with hand wash stations) Guard shack staff: generally friendly and helpful Receiving office staff: mixed — some very professional and accommodating, some reported as rude Unloading crew speed inconsistent — some fast turnarounds, many 4-7 hour delays Yard is spacious with ample backing room Safety vest enforcement strictly observed Staff take lunch breaks mid-shift; operations pause during meetings Paperwork delays common — sometimes 1.5+ hours after unload complete WHAT TO EXPECT Plan for 2-8 hours total, but assume closer to 4-5 hours Show up early and walk to receiving office if you want dock priority Don't rely on appointment time — FCFS appears to override schedule Bring cash/payment method for lumper fee — non-negotiable Check-in window starts 6am; office opens 8am if you arrive earlier Load type affects speed (produce/lighter loads faster than frozen/heavy)