Americold Logistics San Antonio Center

Facility info

APPOINTMENT SCHEDULING Appointments strictly enforced — won't assign door until appointment time even if you arrive early. Some drivers report getting doors early, but expect to wait if you show up before your slot. Late arrivals incur fees. Early delivery appointments may carry additional charges ($200 reported). CHECK-IN & OPERATIONS Park on street outside gate, walk to shipping/receiving office. Check-in is quick, usually 5-15 minutes. Most loads unload in 30 minutes to 1 hour once you get a door. Live unload operation. Busy on Fridays — don't miss Friday appointments or you'll wait through the weekend. WAIT TIMES Highly variable. Many drivers report gate-to-gate in under 45 minutes when on time. Others report 3+ hour delays for same appointment time (multiple drivers held 8+ hours). Unloading itself is consistently fast once dock assignment happens. Issues appear tied to dock availability rather than unload speed. FACILITY Street parking available for overnight — typically enough room for multiple trucks. No onsite parking. Restrooms on property, described as fairly clean. Warehouse temperature 28 degrees refrigerated. Good maneuvering room for backing. STAFF Mixed reviews. Many describe as friendly, professional, knowledgeable, and accommodating. Several negative reviews cite rude front desk staff and unprofessional behavior. Some staff mentioned by name positively. SAFETY & OTHER Keep reefer fueled. Nearby truck stop (CircleK) has limited parking (5-6 spots).