Bunzl

Facility info

Appointments & Entry Appointment scheduling required—brokers sometimes misrepresent availability; don't show up without confirmed appointment. Early check-in sometimes allowed (check first). No early check-ins enforced at times. Entry confusing: from Miraloma Ave take second entrance, make immediate right to check-in office/guard shack. First entrance marked "no truck entry"—don't use it. Don't go straight after entering. Signs contradictory/unclear. Live Load/Drop & Hook Live unload only. Lumper fee required unless freight is prepaid; typically $150. Pay lumper before unloading to avoid delays. Unloading times highly variable and frequently long. Wait Times & Operations Unload times range from 1 hour to 8+ hours; most commonly 4-6 hours even with appointment. Additional 30 minutes to 1 hour for paperwork/lumper fee processing after unload. Facility understaffed relative to volume. Late fees charged ($150 reported) for arriving after appointment time. Early arrivals sometimes allowed but not guaranteed. Facility Experience Yard is small and congested. Backing extremely tight and tricky—docks cramped, limited turning space, difficult when other semis present. Some parking spots harder to access than others. Park out of the way during check-in. Lot layout poor; containers stored across from docks. No overnight parking available on-site; some drivers park on nearby streets. Clean restrooms available (ask staff). Staff & Attitude Mixed reviews. Some staff described as friendly, helpful, and polite. Others reported rude/dismissive front desk personnel and poor communication. No clear answers to driver questions; transfers to other departments often unsuccessful. Safety & General One review flagged unsafe conditions (mixed truck/car traffic, blocked entries, poor signage) and suggested OSHA involvement. Facility described as disorganized despite investment in infrastructure.