Americold Logistics Anaheim

Facility info

Operations Appointment scheduling strict — arrive late and face $100 charge; arrive early and may not get door until scheduled time Check-in requires backing up half mile to receiving office in rear; no turnaround available Live load/unload only — no drop and hook Wait times highly variable: 1-4 hours typical for on-time arrivals, 6-9 hours if late; some reports of 8+ hour waits Loading/unloading speeds inconsistent — ranges from 45 minutes to 8+ hours depending on load type and staff Frozen goods use main dock; non-frozen/cooled goods require backing to rear Building opens 6 AM (main entrance not available before 5 AM) Paperwork can be slow; staff sometimes unavailable during lunch or distracted Phone staff reported as rude Facility Experience No overnight parking — gate locks at night; warnings of getting locked in if you stay past 7 PM Very limited parking on-site and virtually none in surrounding area No turnaround space at dock area Small driver lounge with access to clean restrooms Staff attitude highly variable — some drivers report friendly/nice/professional service; others describe rude, dismissive, disrespectful behavior Tight yard maneuvering space; backing in to multiple trailers sometimes required Facility poorly marked/hard to identify from street Milk loads and refrigerated/frozen commodity specialty One report of staff accepting cash to bypass appointment number system