Caterpillar Logistics Services Inc

Facility info

Scheduling & Operations: Drop and hook available. Inside loading/unloading also offered. Check-in procedures inconsistent — some report quick processing, others describe long delays at guard station. Wait Times: Highly variable. Range from 30 minutes to 12+ hours. Multiple reports of multi-hour delays for loading/unloading despite on-time arrival. Can eat into 14-hour clock. Facility Layout: Tight, cramped yard — especially in back. Limited maneuvering space for larger tractors. Front turn-around described as decent. Parking spots narrow and difficult to back into without assistance. Staff Attitude: Inconsistent. Some individual staff members highly praised (knowledgeable, helpful, professional). Multiple drivers report rude, dismissive behavior from specific front desk/administrative staff. Guard shack staff quality varies — some helpful, others described as disrespectful or unhelpful. Overnight Parking: No mention in reviews. Bathrooms: Not mentioned. General: Caterpillar logistics facility. Carries parts inventory. Second shift reportedly faster than others. Some drivers specifically request this route; others avoid it due to staff interactions and delays.