Frito-Lay Inc. - Arkansas Warehouse

2810 Quality Way, Jonesboro, AR 72401

2.8 stars from 153 driver reviews

Facility info

Live load/unload times wildly inconsistent — expect 4-8+ hours minimum, often much longer. Single-pallet loads reported done in 45 minutes to 2 hours. Multi-pallet or full-trailer loads routinely take 6-10 hours or more. Some drivers waited 24+ hours. Time varies dramatically by day/shift. Drop and hook available and relatively quick when offered. Appointment scheduling means little. Drivers report arriving early, on-time, or per broker guidance with no difference in actual start time. Being early doesn't help; dropping trailer night before pickup sometimes works better. Facility operates on its own timeline regardless. Check-in procedure: Drop trailer at dock or designated lot, bobtail back outside gate. Guard shack staff consistently described as pleasant and professional. No live load parking overnight available — must leave property. Call protocol: Advised to call 4 hours after drop to check status, but don't expect accurate updates. Progress updates often vague or delayed. Wait times: Plan for full day minimum on live load. Detention pay recommended if appointment was made — you'll likely need it. Facility: Bathroom availability inconsistent (one driver couldn't find restroom). Overnight parking not available on-site; Loves truck stop 4 miles away. Yard conditions not detailed in reviews. Staff: Guard shack and receiving personnel generally friendly and helpful. One report of unfriendly security guard. Unloading pace is the primary complaint, not people. Safety: Load locks must be left outside gate for live loads. Frito-Lay manufacturing facility. Pay reportedly good for loads offered.

Driver reviews

  • 1.0 / 5

    Guard shack yelling at drivers, extremely rude, and you need to drop the trailer 4 hours and get out of the company, and they don't pay detention. Horrible.

  • 1.0 / 5

    Wating last 10 hours Checking last night 9 pm now is 7 am not any response walk to checking gate not friendly talk...

  • 5.0 / 5

    Це був мій перший оаз тут.Розвантаження 5 палет тривало приблизно 40хвилин,ніякого залишення трейлера не було ,приємні люди.👍👍👍

  • 5.0 / 5

    1h and a half to unload a Bulk potatoes load. It was fast and easy to check in and out. U have to scale loaded and scale when empty and finally get your paperwork.

  • 1.0 / 5

    Do not pick up goods here under any circumstances. The security guard's attitude during check-in is very bad. They require you to drop the trailer and then drive the truck out of the yard to wait for them to load it. The problem is, they won't notify you when the loading is complete. You need to call them from time to time to ask. I checked in at 1:00 a.m. and didn't find out until noon that the loading was finished. I've been a long-haul truck driver for over 20 years, and this is the first time I've encountered such a terrible shipper.

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