Unilever
2407 Quality Way, Jonesboro, AR 72401
Facility info
Operations Appointment required but early arrivals often accommodated Live load facility (some drop & hook available if trailers present) QR code check-in/checkout system — requires PO number, broker name, tractor/trailer numbers Walkie talkie available for assistance but inconsistent responsiveness Unload times highly variable: 15 minutes to 8+ hours Closed weekends (10pm Friday–11pm Sunday for drop & hook) No U-turns permitted on facility grounds Facility Experience Overnight parking: officially not permitted, but some success reported with early-morning arrivals; street parking available nearby Restroom availability confirmed Staff attitude: extremely inconsistent — ranges from excellent and appreciative to hostile and dismissive Night shift generally faster and friendlier than day shift Dock assignment delays common (some report 5-8+ hour waits despite quick unload times once assigned) Yard conditions: tight in some trailer drop areas on west side Multiple truck stops 5-10 minutes away (Pilot, Love's, TA/Southern Chef) Reality Check Early morning or overnight deliveries statistically faster. Attitude and patience from driver helps significantly. Check-in process frustrating for first-timers; have broker name ready before arrival. Unload speed itself typically fast once at dock — delays are dock assignment, not actual unloading.
Driver reviews
Be ready to have your time wasted. Over a hour just to get an empty trailer.
Be ready to have your time wasted. Over a hour just to get an empty trailer.
Had 10AM appt, arrived 9:28AM, left 9:45AM. Wish all shippers would be as fast as this load. Thanks!
I want to leave my review about this place. I saw some comments from other drivers saying they had difficulties, but my experience was different. I delivered here two days ago. My appointment was at 10 AM, but I arrived at 7:30 AM. By around 8:30–8:40 AM, I was already empty. Check-in was quick and easy — just scanned the QR code, and about 5 minutes later I got a message with my dock door. After unloading and getting the green light, I went back to the office and my paperwork was already signed and waiting in the folder with my door number. Overall, great experience. No complaints at all.
Docktime — driver reviews and facility info.