Hyperlogistics Group

Facility info

Operations Appointment-only facility. Strict on appointment times — don't arrive early or you'll be turned away. Must have appointment number to enter gated facility. Live load only, no drop and hook. Call gate number to check in. Check in 30 minutes before appointment, not earlier. Check-in process: open doors, slide tandems, chock wheels, place seal and paperwork in back. Unloading typically 30–60 minutes for full trailers. Some reports of hard-to-reach phone lines for check-in. Facility Experience No overnight parking. No restroom facilities — drivers report having to use outside areas. Gated lot with tight driveway — maneuver carefully. Staff professionalism is inconsistent. Some drivers report friendly, helpful personnel and quick service. Others report rude, dismissive staff who won't provide wait time estimates or explanations. One-forklift operation reported, creating bottlenecks. Facility itself described as clean and well-maintained, though structural concerns mentioned in one review. Staging area used when docks full. Parking available on nearby roads. Practical Notes Call ahead with appointment number ready. Don't arrive more than 30 minutes early. Plan restroom stops elsewhere. Have your unloading/appointment number — gate won't open without it. Allow 1+ hour for the full process if arriving on schedule.