Kellogg’s

Facility info

Strict appointment enforcement — won't check you in early, even 15-30 min before scheduled time. Plan accordingly. Wait times highly variable and often excessive — 45 min to 6+ hours reported. Many complaints of 4-6 hour loads despite small shipments. Slow loading/unloading is consistent pattern. Live load/unload available; drop and hook also offered. Two separate properties 3/4 mile apart — confirm which location. No overnight parking on premises. Street parking available nearby. Pilot truck stop ~2 miles away. Check-in window can have long lines, especially weekends (30+ min wait reported). Security guard checks you in first, then shipping/receiving office. Receiving staff highly inconsistent — some friendly and professional, others reported as rude, dismissive, scowling, or unwilling to help. Security guard quality varies (some described as friendly/helpful, others as yelling/cursing). Facility itself clean and organized with ample parking lot space and decent restrooms. Communication issues — phone lines reportedly down at times, staff unresponsive to questions. For Amazon drivers: won't take empty trailers, not allowed to stay on property. Shipping/receiving staff have assigned dock numbers incorrectly multiple times, creating additional delays. Some reports of missing equipment (load bars, chocks) after loading — seal trailers without driver present. Staff described as lazy, phone-focused, lacking work ethic by multiple reviewers.