McLane New Jersey

Facility info

WAIT TIMES & OPERATIONS Highly variable unload times: 15 minutes to 7+ hours reported Most common range: 2-4 hours for unloading, plus additional time for paperwork/lumper fees Appointment scheduling required but early arrival doesn't guarantee early processing Check-in only 1 hour before appointment (some turned away if too early) Lumper fee required and paid via text link — delays common if payment system malfunctions Paperwork/BOL processing frequently adds 1-3 hours after unload completion Some reports of loads refused due to appointment discrepancies CHECK-IN & FACILITY LAYOUT No staging area — park on street outside facility and wait for dock call Walk to guard shack to check in with paperwork in plastic bag Limited parking; tight squeeze at docks No overnight parking available — nearest truck stops 2-3 miles away RESTROOMS & AMENITIES Portable toilet only (reportedly not well maintained) One review mentioned a restroom available but not clearly advertised Grass area for dogs along fence STAFF & ATTITUDE Mixed reviews on security guards — mostly described as nice/helpful, but some report attitude issues Receiving and Capstone staff generally professional when efficient One recurring complaint about rude female staff member FACILITY CONDITIONS Described as clean and well-maintained Adequate backing space on reefer side Street parking under no-parking signs causes concern BOTTOM LINE This is a Capstone lumper operation with unpredictable turnaround. On good days, 45 minutes to 2 hours door-to-door. On bad days, 6-7+ hours with substantial wait time for paperwork. Time of day, load type, and facility workload heavily influence experience. Arrives early and pack patience.