Pepsi-Cola Warehouse

Facility info

APPOINTMENT SCHEDULING Strict appointment-only. Don't arrive early—they won't load you before your scheduled time. Arriving 15+ minutes early gets you parked on the shoulder/street waiting for a yard dog to assign a dock. Timing unpredictable; no guarantee when you'll actually get called. LOADING/UNLOADING Extremely variable. Some drivers report 1 hour, others 4-6+ hours for the same operation. Night shift consistently faster than day shift. Once you get a dock door, additional waiting is common. Bottleneck appears to be inventory management—they hold trucks when product isn't ready or needs to be scanned/checked. WAIT TIMES & PARKING Major complaint across reviews. Typical wait: 2-6 hours minimum. Some drivers report 8-18 hours. You'll park outside the gate on the shoulder/main road if no dock is available. No control over how long yard dog takes to respond. Drivers report being held on property unable to leave until loaded. FACILITY EXPERIENCE No restroom facilities for drivers. Staff directed drivers to nearby Casey's or Pilot (some distance away). Told to use bobtail if needed. Check-in process easy, but receiving staff attitudes mixed—some helpful and respectful, others described as rude and dismissive. Night shift staff consistently praised as professional and fast; day shift criticized as slow and indifferent. DETENTION PENALTIES XPO handles detention. Drivers report difficulty collecting, with fines of $75/hour if you're late. Company penalizes 5-minute tardiness but doesn't pay detention reliably for their delays. OTHER ISSUES No overnight parking available. Dock doors 8, 9, 10 easiest to back into. Load security concerns—pallets reported arriving improperly secured without air bags. No communication when delays occur. Inconsistent service depending on shift and day of week; Sunday crew mentioned as notably efficient.