Saputo Cheese USA Inc.

Facility info

Check-in & Appointments Appointment requirement strictly enforced—don't arrive more than ~30 min early or you'll be turned away Check-in process takes 30-60 minutes. Bring tractor/trailer numbers, license plates, CA.R.B. number for reefer Gate entry: pull up to booth, will be buzzed in Early arrivals sometimes accommodated if product is ready—call ahead to confirm Load/Unload Times Highly inconsistent. Range: 1.5–8+ hours Milk loads consistently faster (2–3 hours typical) Best practices: clean/washed trailer, padlock required, 2+ load locks required Loading pace unpredictable even with on-time appointment—product readiness varies Paperwork/check-out can add 30 min–2 hours Dock Operations Door assignment timing varies from immediate to 2+ hours post-appointment Live load operation Plenty of maneuvering room; easy backing Facility & Parking Ample parking lot; generally clean and well-maintained Two truck stops nearby (Love's, Pilot) within ~1 mile Bathrooms available but condition inconsistent (described as "disgusting" in some reviews, "clean" in others) Check-in office has vending machines; no AC in some areas; ventilation issues reported K Street entrance (off Paige Ave, near CA-99) Staff Highly variable. Office staff range from friendly/helpful to dismissive/rude. Phone use while checking in drivers reported Loading crew and lumpers generally professional and quick Some staff members consistently praised by repeat customers Day shift staff reportedly less engaged than night shift Weight Issues Trailers frequently loaded heavy—verify weight at nearby scales Bottom Line Facility capable of fast turnaround (2–3 hours) when conditions align, but unreliable. Success depends on product readiness, shift, and luck. Repeat customers report better experiences. Best results calling ahead to confirm load status before arrival.