Total Distribution - Nitro

Facility info

Operations First come, first served (FCFS) Check in at office/gate — staff will call when ready Load times typically 15 mins to 1 hour, though occasional waits of 2-3 hours reported Posted shipping hours 8am-4pm, but arrivals outside these windows may experience delays Appointment scheduling exists but enforcement inconsistent — some wait despite confirmed appointments Hazmat loads: drivers must wait outside truck during unloading Facility Experience No overnight parking (small Pilot ~2 miles away) Staff generally friendly and professional, though occasional personality conflicts with loaders Yard is tight and congested — trailers dropped in tight spaces create navigation challenges Load balancing issues reported — some loaders resistant to repositioning freight; weight distribution problems documented Hazmat handling concerns: wrong placard cards issued at least once; communication during hazmat unloading unclear Bathroom access not mentioned in reviews Key Details Address confusion: facility at 325 W 19th Street (not 401 Plant Rd as sometimes listed) Dow Chemical location Opens 7am Double-loading capability (two trailers at once) Dock signage outdated — process confusing Check-in area dusty/needs maintenance Bottom Line Fast loading operation with capable staff. Tight yard requires maneuvering skill. Hazmat loads need extra caution — verify procedures and documentation before arriving. Don't rely on appointment timing.