Total Distribution - Enterprise Dr Fremont

Facility info

Appointment scheduling: Strict on appointment times—don't arrive significantly early or late. Many drivers report appointments mean little; waits happen regardless of timing. Highly variable execution day-to-day. Live load vs drop/hook: Live load facility. Processing speed wildly inconsistent—ranges from 30 minutes to 8+ hours for same operation. Check-in: Quick process (10 min typical) but staff attitude varies. Only one driver allowed in building at a time during bad weather, they wait outside. Trailer requirements: Extremely strict. Will reject for minor damage—small holes, bent edges, missing bolts, nails in floor, dirty exterior, damaged sides. Inspect before arriving. Wait times: Highly variable and problematic. Many reports of 2-6+ hour waits even with appointment. Bottleneck appears to be limited dock capacity and slow crew. Some recent reports show improvement (under 1 hour), but this is inconsistent. Overnight parking: Available. 24-hour facility, though some reports of limited actual 24/7 access. Bathrooms: Porta potty only—major complaint. No proper restroom facilities for drivers. Staff attitude: Mixed. Many describe loaders and shipping staff as friendly and helpful, but office staff (particularly one person) frequently described as rude, dismissive, or aggressive toward drivers. Yard conditions: Plenty of space for backing and parking. Generally organized parking area. Dock readiness: Docks ready to access when your turn comes, but significant delays in getting called to dock and getting dock door opened. Payment/documentation: Brokers reportedly misrecord arrival/departure times for detention pay calculations. Document your own times.