US Foods - Allentown

Facility info

APPOINTMENT & CHECK-IN Tight appointment windows — arrive within 1 hour before scheduled time. Early arrivals before 4:30am not recommended. 15+ minutes late triggers work-in fee. Check in at gate with paperwork; some locations use mailbox drop system. Call ahead to confirm appointment time and load details match. UNLOAD TIMES Highly variable. Range from 30 minutes to 7+ hours. Many reports of 2-2.5 hour waits. Unload times exceed 2 hours roughly 30-40% of the time. Speed seems inconsistent day-to-day. Some drivers report quick service once at dock door. LUMPER FEES Mandatory. $124-$330+ depending on load. Digital/mobile payment required — have smartphone ready. Lumper service processing itself is typically fast (5 minutes). PARKING Zero overnight parking on property. Street parking available nearby — may be tight for larger rigs. Do not park on warehouse property after unload. Some nearby retail areas (mall, shopping plaza) mentioned as alternatives for parking. FACILITY No overnight facilities. Limited or no bathrooms accessible to drivers. Food options nearby on surrounding streets. Receiving/unloading area occasionally cramped. Gate access controlled. STAFF & SECURITY Inconsistent. Security staff range from professional and friendly to overly strict or rude. Some reports of receiving staff slowness despite lumper charges. Recent reviews indicate improved professionalism and responsiveness. GENERAL Operations appear to be improving based on recent feedback. Straightforward delivery process when things move smoothly. Recommended for daytime runs only given parking and facility limitations.