Performance Foodservice - Midlands

Facility info

Operations Appointments required; early arrival often acceptable (gate opens 5am) Receiving stops at 11am Live unload with lumpers (fees $55–$210 range, sometimes included in invoice) Check-in at window can be slow or quick depending on staffing Late fees: $100–$140/hour charged strictly Payment by text or check available; no cash/credit cards Bill copy charges reported ($1 per copy, $10 to fill out check, $5 to issue check) Facility Experience Unload speed highly variable: 20 minutes to 5+ hours reported No overnight parking; street parking available but not ideal (no shoulder) No public restroom; porta potty on-site only Staff attitude inconsistent—ranges from very professional/friendly to rude/dismissive Receiving staff sometimes late or ignore drivers at window Yard conditions cramped; tight parking lot, small turning area Gate locked during unload at times Truck stops nearby (1 exit south, 2 miles away, or 1/4 mile away depending on location) Billing Issues Restack/damage charges reported as excessive ($780+ for restacking 4 pallets) Lumper fees sometimes disputed when listed as included on BOL Charges for minor services frustrate drivers Bottom Line Fast unload when things run smoothly, but inconsistent. Staff attitude and wait times unpredictable. Arrive on time and early if possible. Expect to pay lumpers and be prepared for potential billing disputes.