RBW Logistics - Augusta (Hartrich Rd)
1624 Hartrich Rd, Augusta, GA 30906, USA
Operator: RBW Logistics
Facility info
Operations Drop and hook available Shipper hours 8:30 am–4 pm weekdays; after 4 pm requires security to have paperwork Also processes loads weekends Load times highly inconsistent: 2 hours to 18+ hours reported Appointment times frequently not honored Check-in procedures straightforward when staff cooperative Facility experience No overnight parking available Cannot wait inside facility between drop-off and pickup No nearby truck stops; area unsafe for overnight stay Staff attitude inconsistent — some drivers report friendly, helpful personnel; others report rude, dismissive behavior from receiving office staff Yard organization described as "very organized" by some, disorganized by others Safety vest required Bathroom availability not mentioned Key issues Significant delays common (6–18 hours for loads) Staff unprofessional and dismissive of driver time management Trailer assignment errors reported Load ready times unreliable despite advance appointments
Driver reviews
10/12/26 at 10 am<br><br>Office staff especially the guy with glasses is rude. He needs to be respectful and professional. He is doing his job and is not doing the visitors a personal favor. There are also big delays with facility work.
Super nice people work here. Unloaded 5 hours before my appointment time . From security to receiving all the personnel were awesome. I have no clue why people are putting negative reviews
0 stars the absolute worst stay away not only did I sit up here 16 hours but they gave my trailer to another driver a non English speaking driver believe the reviews day shift rude night shift nice but don’t have a clue of what they’re doing
Shipper is worst 6 hours to load and they don't even care about the driver time..deserve 0 star
If you come to picking up, your load will be ready after les 15 hours they don't care about your appointment time
Docktime — driver reviews and facility info.