RBW Logistics - Augusta (1816 Tobacco Rd)
1816 Tobacco Rd, Augusta, GA 30906
Operator: RBW Logistics
Facility info
OPERATIONS Appointment required; still expect wait times (ranging 1-7+ hours after appointment) Live load facility Check-in procedure: park in back gravel lot first, then walk to office to check in Dock assignment can take 50 min to several hours Once at dock, loading typically 1-2.5 hours if no issues Latest appointment acceptance: 4:45 PM Load weight distribution issues reported—arrive properly balanced or expect delays for adjustment FACILITY EXPERIENCE Overnight parking available in back gravel lot Bathroom access available Staff attitude mixed: friendly loaders and front office, but some check-in staff reported as dismissive or curt Tight yard conditions with large ruts near gate entrance that can damage trucks Very tight dock area—blind-side backing required for some docks; docks 11-17 especially cramped Docks 1 and 3 preferred; dock 2 has reported issues Requires trailers in good condition (no cracks with visible light; will refuse substandard equipment) Enforces strict facility rules (hygiene, respect policies; signage warns of arrest/ban for disrespect) Cleanliness maintained Trailers over 230" wheelbase will have difficulty INCONSISTENT SERVICE QUALITY Loading times highly variable (1 hour to 7+ hours for same operation) Prioritization of late appointments over on-time arrivals reported in multiple reviews Load reassignments/cancellations after extended waits documented Staff effort levels inconsistent
Driver reviews
i have very bad experince at this place they reject the load even your trailor is clean and parking lot is not well organized truck is stuck , staff memeber are not helpful and polite
Ужасно<br>Даже чистый трейлер не приняли<br>Я уехал отсюда
Alright J money what part of this is professional. This ain’t the streets my boy
If you are a chemical tanker and your paperwork has you picking up at this location don't go here. RBW loads tankers out of Prayon at 1610 Marvin Griffin Rd. Go there and it's by appt. times. Make sure your company gives you the accurate info. The lady in the Tobacco Rd location was very nice and called someone and gave me the correct location to go to.
Staff don't not want to work. These people just wanna get paid for doing nothing. Very bad place for truck 🚚 drivers. Been here more than 3 hours still waiting for the door.
Docktime — driver reviews and facility info.