Americold Logistics Massillon 17th
2140 17th St SW, Massillon, OH 44647
Operator: Americold
Facility info
APPOINTMENT & OPERATIONS Strictly enforces appointment times — late arrivals incur fees; early arrivals may not be accommodated Weekend hours limited — Saturday 2 PM and 10 PM windows only; Sunday 6 AM start; gate locked outside these windows Mix of live load and drop-and-hook capability Door assignment usually immediate upon check-in Load times highly variable: 1-4.5+ hours; some preloaded trailers available Loads occasionally exceed legal weight limits — scale before departing Early arrival doesn't guarantee early service; may be forced to wait at gate FACILITY EXPERIENCE No overnight parking available Limited parking on property; tight maneuvering at some dock doors (especially doors 18-19) Bathroom access inconsistent — some report clean facilities; others report no driver access Staff attitude mixed: many report friendly, professional office and dock personnel; some report rude, lazy, or unhelpful yard jockeys Yard conditions adequate but cramped during peak times Some dock doors tighter than others; yard assistance sometimes available but not guaranteed OPERATIONAL QUIRKS Won't allow door closure until loading/unloading complete — can cause significant fuel burn on reefer units Pre-cooling loads before notification of door assignment wastes time and fuel Weekend operations unreliable; avoid if possible Check-in process generally fast Some reports of detention time disputes and load release holds pending carrier payment
Driver reviews
Fast, friendly and courteous. They do deserve 5 stars but sucks finding the place lol it is right beside hienz.
Mar 31 26 GPS might bring you to heinz plant that's 1 block away . Pre check with Google maps . Enter and pull up past parked cars ,all the way up to the first set of dock bays for S/R Office before the rear docks . Rear docks try a 90 degree or near the fence you'll need to stay close to trailers and pull up one dock door and start a right hand blind side backing.
Guy loading is mad chill. There’s a bathroom here in the shipping and receiving office, and there’s no gate so you might get away with overnight parking. Enter through 17th street and make a left.
checked in at 12:00 and got a door right away. Loading was completed at 12:45 AM. Thank you, team. (Note: PU was done on 11-27-2025.)”
This one hit or miss<br>Sometimes they load you in 2 hours or sometimes they will take 12 hours<br>But morning shift has best crew<br>Lazy people working in evening shift<br>Checked in 5:30pm for 6pm appointment<br>Got door right way but haven’t touch my trailer since now it’s 8:45pm 👎🏼👎🏼<br>And I’m the only truck here no dropped trailers on doors nothing else only me
Docktime — driver reviews and facility info.