Performance Foodservice - Detroit

Facility info

Receiving: 3am-9am (some reports say 5am start now; clarify on arrival) Appointment system is loose — FCFS in practice, though appointments technically required; showing up early (2-4am) gets you a door faster Dry loads: doors 5-10; cooler: 12-15; frozen: 16-22 Back into door, break seal, slide tandems back before checking in Unload times: 35 minutes to 4+ hours depending on load complexity and facility volume; highly variable Lumper fees charged; checks only (Com-check, T-check, EFS, etc.) — no cash or credit cards; $5 surcharge if you don't have check; fees range $105-$170 depending on pallet count Check in at office (red door between 10-11) after backing in; tell them your door number Paperwork typically 20-30 minutes after unload complete Yard & Parking: Very tight lot, difficult backing maneuvers, tight docks; small capacity; no overnight parking (maybe 2-5 spots available); Family Dollar lot nearby as alternative; gate opens ~4:30-4:45am Staffing: Mixed — some excellent, helpful personnel; some reports of rude/disrespectful office staff, particularly regarding late arrivals (can be rescheduled same-day if more than 10-15 minutes late) Bathrooms: Port-a-potties outside only Miscellaneous: Early arrival strongly recommended to avoid congestion; don't break seal or open doors until after check-in; bobtail/personal vehicles sometimes parked in dock area; can predock before 3am if doors available; breakdowns handled well with pallet availability