Performance Food Group - Customized

2930 Performance Dr, Kendallville, IN 46755

Operator: Performance Food Group

3.5 stars from 100 driver reviews

Facility info

Appointments: First come, first serve despite what brokers say. Gate opens 4:00-4:30am. Trucks line up from 3:00am onward. Late arrival = long wait. $250 penalty for missed appointments. Unloading: Highly variable — 45 minutes to 6+ hours. Most reports fall in 1.5-3 hour range. Lumpers required ($95-$350, cash/comcheck/EFS only — no credit cards). Paperwork can add significant time (up to 2 hours reported). Backing: Tight docks. Fence very close to dock doors. Space is roughly 101 feet from dock to fence for 53' tractor-trailer with extended sleeper. They alternate which docks are open to help, but inexperienced drivers struggle. Multiple drivers report taking hours just to get in/out. Once parked between other trucks, very difficult to exit. Parking: No overnight parking on-site. Nearby options: shopping center west of facility, Walmart ~1 mile down road, truck stop 8 miles away. Some drivers have parked on street before 4am gate opening without issue, but not guaranteed. Facility: Well-lit. Clean restrooms reported by some. Yard conditions vary (snow mentioned in at least one review). Staff: Mixed reviews — ranges from "very nice/friendly" to "rude/dismissive." Receiving office attitude inconsistent. Check-in: Gate delays common. Can take 30+ minutes after arrival to complete check-in despite early arrival.

Driver reviews

  • 1.0 / 5

    I wouldn’t deal with this company there’s way they’ve treated me

  • 5.0 / 5

    Neer truck 🚛 stop pictures including parking for free at truck 🚛 stop gate open at 4 am they will assign you the 🚪 door If you coming later park on left side Walk to receiving office they will give you door 🚪 when you pay lumper and get 💚🍏 green 🚨 light they telling you that they will call you They did not call me I went to ask receiving Clark and I been unloaded long time ago then when you see green light 🚨 and you pay go ask because you will wait for the phone call long time restrum for drivers showing on pictures.

  • 1.0 / 5

    No sign to let the drivers know where to check in smh<br>Old man at the window checking in drivers is very rude<br>No overnight parking

  • 1.0 / 5

    Drive down our residential streets one more time amd that driver will be 6 ft under

Docktime — driver reviews and facility info.