Americold Logistics Burlington

Facility info

Operations Appointment system — will take you early if dock space opens up Pre-cool refrigeration unit to correct temperature before arrival (verify exact temp requirement — common issue is showing up unprepared) Arrive early to ensure adequate cooling time; unprepared units face extended waits Requires 4 load locks for pickups Live load operation — park on street, check in at office, receive door assignment from staff Load times typically 1–1.5 hours once temp is correct and paperwork processed Don't open trailer doors until loader arrives with paperwork Facility experience No overnight parking at dock; street parking available adjacent to building Friendly, professional, and helpful staff throughout (office and dock) Tight backing — tight for big rigs, railroad tracks nearby require attention and caution Rail tracks run close to facility; noise and vibration make overnight rest difficult if parking on street Nearby Costco parking lot available for overnight stays Safe facility overall Critical prep Verify correct pre-cool temperature in advance — mismatch is biggest source of delays Confirm load lock requirements when booking Arrive with unit already at target temperature to avoid sitting