McLane Memphis

Facility info

Check in starts 10 PM via phone at gate. Have PO number ready. Intercom sometimes broken—call number posted on gate if needed. Dock assignment given over phone. One-way facility—expect to wait for trucks ahead of you to dock. Unload times wildly variable: 15 minutes to 3+ hours once you're at a door. Average 1-2 hours based on load size. Getting through the gate is the real bottleneck. Peak times (around 10 PM start) can stack 30+ trucks. Arriving early helps—position yourself near gate before 10 PM to get in line. Once docked, unloading is generally quick if crew shows up. Paperwork wait can add another 30 minutes to 1+ hour. Lumper fee required. Payment via EFS, Comcheck, or check. Some drivers say paying at dock speeds things up. Overnight parking in lot directly next to facility (outside McLane property). Tight parking but manageable if you park tight. Lot may not be permanent. Bathrooms available on yard. Staff attitude inconsistent. Some drivers praise receiving staff as friendly and efficient. Others report rude phone interactions and slow service. Quality varies shift to shift. Backing into doors ranges from easy to tight depending on which door and traffic. Plenty of maneuvering room overall. Product handling issues reported: damaged boxes, fragile items placed upside down, cutting into boxes during plastic removal. Facility occasionally takes early arrivals but don't count on it. No overnight parking on-site. Park outside gate or in adjacent lot before business hours start.