Performance Food Group

Facility info

Dock & Equipment 53' trailers difficult to maneuver in and out—tight fit, requires jumping curb/driving over sidewalk to exit. Limited backing space. Dock opens 0530, unloading starts ~0600. Lumper Fees & Labor High lumper costs ($615 reported for single job). One pallet restack/count took 3.5 hours for $60. Restacking quality issues—bags placed out of reach, requiring Blue Beacon cleanup after 8-hour wait. Check-In & Wait Times Won't process check-in before appointment time. Paperwork return can take 3+ hours. 5-hour unload times reported. 8-hour waits documented. Parking Hard to find. Limited overnight availability mentioned. Staff & Atmosphere Reports of rudeness and unprofessionalism. Mixed attitudes—some positive feedback, but multiple complaints about dismissive behavior and poor treatment. Operational Notes 15-case minimum order. Delivery reliability issues reported—3-week gaps between stops, billing discrepancies (charges for undelivered items). Customer Service (Non-Dock) Difficult to reach. Phone calls go unreturned. Unresponsive to inquiries about products, ingredients, allergens. Multiple transfers without resolution.