Performance Foodservice - Ozarks
1620 N Packer Rd, Springfield, MO 65803
Operator: Performance Food Group
Facility info
Operations Appointment scheduling: Required. Two-hour window enforcement noted—missing items requires rebooking another two-hour window. Gate opens 4:30-4:45 AM; don't arrive significantly earlier. Live load/drop: Live load only. Unloading times highly variable—ranges from 25 minutes to 7 hours for similar load sizes. Lumper service required (Capstone or Performance Foodservice); fees $160-$202 reported. Check-in: Simple process. Receiving staff generally accommodating about minor delays, but strict on appointment windows. Wait times: Extremely inconsistent. Some drivers clear in under 2 hours; others wait 4-7 hours for comparable loads. Paperwork delays common—can add 30+ minutes after unloading complete. Safety: Steel-toed shoes and safety vest required. Dock #3 lights and dock lock reported non-functional. Facility Experience Overnight parking: None on-site. Nearby alternatives: Kum & Go across street, abandoned lot north side (use cautiously), street parking near Freightliner. Gate closes overnight—don't try to park after hours. Alternatives 9 miles away (TA/Loves/Flying J on I-44). Bathrooms: No mentions of facility bathrooms in reviews. Staff attitude: Mixed. Many drivers note friendly, helpful receiving personnel. Others report rude, unresponsive staff. Significant turnover noted. Yard conditions: Small, crowded facility. Dock area poorly maintained—cluttered, lines need repainting. Truck entrance unclear; main entrance sometimes blocked with poor signage. Gravel parking rough. Driveway has significant potholes.
Driver reviews
unloading takes 5-7 hour
Scheduled for 5 AM Friday; I arrived at 4:40 AM and checked in, then was told to wait for a call. At 2 PM, they handed back my paperwork and told me to come back on Monday. I have no idea what goes through the minds of employees like that. I lost a day of work, and the next load was cancelled. Absolutely no respect for drivers.
I there almost 7 hour there don’t unloading me there laze people no one responding to cal
Stay away drivers the most laziest people in this country<br>At least 8 hours there gonna keep you here with no Restroom
Docktime — driver reviews and facility info.