Performance Foodservice - Florence

Facility info

Operations Appointments required. Unloading times extremely inconsistent—ranges from under 1 hour to 6+ hours. Paperwork processing is a major bottleneck, sometimes taking 2+ hours alone. Check-in procedure involves gate security and receiving staff. Some drivers report not being called at appointment time; delays in getting dock assignments are common. Facility Experience Overnight staging area parking available before main gate. Driver restroom on-site. Staff attitude mixed—some report friendly, professional, courteous interactions; others report rude security personnel and indifferent warehouse staff. Yard has adequate maneuvering and backing space. Wide open layout. Reality Check This facility has severe inconsistency. Some drivers get in and out in 1-3 hours; many others wait 5-7+ hours total. Unloading itself is often quick, but paperwork and payment processing create major delays. Lumper fees can be steep. Multiple drivers report missing subsequent loads due to time spent here. Communication about delays is poor. Not recommended if you have tight scheduling or back-to-back deliveries same day.