McLane Phoenix

7600 W Roosevelt St, Phoenix, AZ 85043

Operator: McLane

4.1 stars from 150 driver reviews

Facility info

Operations Receiving 11pm–7:30am. Check in anytime after 11pm regardless of appointment time. Unloading starts at your scheduled appointment time, not before. Live unload only. Lumper fee applies ($60–$90 range, varies by load count). Only accepts EFS, Comchek, or Tcheck — no cash, debit, or credit. Seal checked immediately upon arrival. Typical unload 1.5–2 hours. Early arrival doesn't speed process. Facility experience Overnight street parking available on Roosevelt Street directly outside gate or dirt lot at end of street — no on-site lot. One clean 1-person restroom available. Staff quality wildly inconsistent — some reviews praise friendly, helpful reception staff; others report rude or dismissive attitude from check-in personnel. Dock space adequate for maneuvering. Generally organized operations. Consistency issues Most unloads fast and efficient (45 minutes to 2 hours), but occasional outliers report 4–6 hour waits with no clear cause. Some drivers report staff resistance to early arrivals, others report immediate door assignment. Check-in and paperwork turnaround varies significantly. One facility note: slide tandems, don't break seal.

Driver reviews

  • 5.0 / 5

    Very good service

  • 1.0 / 5

    Not good service guys don't pick up load this co because west a time i am checking hare 10:00 am now is 2:00 pm not give me door i am going to 3 time office and rude behavior to done 3:15 pm

  • 5.0 / 5

    Good place I recommended you again to again loading

  • 2.0 / 5

    Don’t even bother parking on the street. So many dropped trailers there is no space to park.

  • 1.0 / 5

    4 hours past my app. still not unloaded. No movement in the trailer for over an hour.<br>Why can't the people go over to Costco and learn how to unload trailers quickly.

Docktime — driver reviews and facility info.